Questions?

What kind of pets do you allow? Do you permit exotic pets?
Dogs, cats and small pets such as birds and hamsters. No exotic pets permitted. Breed restriction is enforced.
How many pets may I have?
2
Are there any deposits, special fees, or monthly charges to have a pet?
$500 non-refundable one time pet fee plus $50 monthly pet rent
What must I bring with me to tour an apartment?
Government issued photo ID
What are the income and credit qualifications?
Prospect must qualify through our credit and background screening process done by a 3rd party.
What is acceptable "proof of income" to sign a lease?
Two most recent consecutive paystubs, tax return, offer letter or other documentation may be accepted in special circumstances. Discuss requirement with management representative.
What happens if I qualify for an apartment but my roommate does not?
We process both applications together and as a whole you must qualify in order to be approved for the apartment.
Is my security deposit totally refundable?
If there are no damages or outstanding charges on the account after you vacate, your security deposit is fully refundable.
If I get a job transfer can I break the lease?
Yes, with a 60 day notice and one month rent buy out fee
Can I change to a month-to-month lease plan after my first year?
Yes
What utilities are included in my lease?
No utilities are included.
How long is the term of the lease?
12 - 15 months
Do you accept leases for short terms?
Yes. Discuss lease options with management representative
Am I required to have renters insurance?
Yes. Renter's insurance policy must meet the property liability coverage of $100,000 and ZRS Management Company must be added to the policy as an "interested party".
Do you offer furnished apartments?
No
Do you offer corporate apartments?
No
If something needs to be repaired in my apartment, how do I report it?
Via email, phone, in person or using your resident portal
When is my rent payment due?
Rent is always due on the 1st of the month
What day of the month am I liable for a late charge?
Late fees are applied on the 6th of the month.
Will you accept electronic payments from my bank?
Yes
Is there a place where I can pay my rent after office hours?
Yes, the drop box or with the concierge
There is a person who might be staying with me for a while. Is that permitted by the lease?
Yes, but note that there is a limitation to how many consecutive days your guest is permitted. Discuss in detail with your management representative.
Do you have reserved parking?
Yes
I have a motorcycle. Where can I park it?
You must reserve a parking space in our garage.
My children live with me in the summer. Do I need to notify your office when they arrive?
Yes, you should include your children as occupants at the initial time of application. They will then be included on your lease.
Can I install my satellite dish at my apartment?
No
Do you have cable services?
Yes
Does the property have a fitness center?
Yes
Does the property have a swimming pool?
No
Does the property offer on-site recycling?
Yes
Are gas grills permitted at your property?
Use of personal gas grills are not permitted; however, we do offer the use of our own gas grills on our rooftop.
Is there any additional storage space available at your property?
Yes
Are residents permitted to paint their apartment?
Yes, as long as they paint it back to its original color upon move out.
Will you accept my delivery packages for me?
Yes
Where do I register to vote?
Locations vary so please consult www.dcvote.org for more information.
How is your property different from the competition?
Concrete floors. Location and views. Extended Rooftop terrace.