1. Q:

   What kind of pets do you allow? Do you permit exotic pets?
   A:

   Dogs, cats and small pets such as birds and hamsters. No exotic pets permitted. Breed restriction is enforced.
2. Q:

   How many pets may I have?
   A:

   2
3. Q:

   Are there any deposits, special fees, or monthly charges to have a pet?
   A:

   $500 non-refundable one time pet fee plus $50 monthly pet ret
4. Q:

   What must I bring with me to tour an apartment?
   A:

   Government issued photo ID
5. Q:

   What are the income and credit qualifications?
   A:

   Prospect must qualify through our credit and background screening process done by a 3rd party.
6. SEE MORE QUESTIONS
7. Q:

   What is acceptable “proof of income” to sign a lease?
   A:

   Two most recent consecutive paystubs, tax return, offer letter or other documentation may be accepted in special circumstances. Discuss requirement with management representative.
8. Q:

   What happens if I qualify for an apartment but my roommate does not?
   A:

   We process both applications together and as a whole you must qualify in order to be approved for the apartment.
9. Q:

   Is my security deposit totally refundable?
   A:

   If there are no damages or outstanding charges on the account after you vacate, your security deposit is fully refundable.
10. Q:

    If I get a job transfer can I break the lease?
    A:

    Yes, with a 60 day notice and one month rent buy out fee
11. Q:

    Can I change to a month-to-month lease plan after my first year?
    A:

    Yes
12. SEE MORE QUESTIONS
13. Q:

    What utilities are included in my lease?
    A:

    No utilities are included.
14. Q:

    How long is the term of the lease?
    A:

    12 - 15 months
15. Q:

    Do you accept leases for short terms?
    A:

    Yes. Discuss lease options with management representative
16. Q:

    Am I required to have renters insurance?
    A:

    Yes. Renter's insurance policy must meet the property liability coverage of $100,000 and ZRS Management Company must be added to the policy as an "interested party".
17. Q:

    Do you offer furnished apartments?
    A:

    No
18. SEE MORE QUESTIONS
19. Q:

    Do you offer corporate apartments?
    A:

    No
20. Q:

    If something needs to be repaired in my apartment, how do I report it?
    A:

    Via email, phone, in person or using your resident portal
21. Q:

    When is my rent payment due?
    A:

    Rent is always due on the 1st of the month
22. Q:

    What day of the month am I liable for a late charge?
    A:

    Late fees are applied on the 6th of the month.
23. Q:

    Will you accept electronic payments from my bank?
    A:

    Yes
24. SEE MORE QUESTIONS
25. Q:

    Is there a place where I can pay my rent after office hours?
    A:

    Yes, the drop box or with the concierge
26. Q:

    There is a person who might be staying with me for a while. Is that permitted by the lease?
    A:

    Yes, but note that there is a limitation to how many consecutive days your guest is permitted. Discuss in detail with your management representative.
27. Q:

    Do you have reserved parking?
    A:

    Yes
28. Q:

    I have a motorcycle. Where can I park it?
    A:

    You must reserve a parking space in our garage.
29. Q:

    My children live with me in the summer. Do I need to notify your office when they arrive?
    A:

    Yes, you should include your children as occupants at the initial time of application. They will then be included on your lease.
30. SEE MORE QUESTIONS
31. Q:

    Can I install my satellite dish at my apartment?
    A:

    No
32. Q:

    Do you have cable services?
    A:

    Yes
33. Q:

    Does the property have a fitness center?
    A:

    Yes
34. Q:

    Does the property have a swimming pool?
    A:

    No
35. Q:

    Does the property offer on-site recycling?
    A:

    Yes
36. SEE MORE QUESTIONS
37. Q:

    Are gas grills permitted at your property?
    A:

    Use of personal gas grills are not permitted; however, we do offer the use of our own gas grills on our rooftop.
38. Q:

    Is there any additional storage space available at your property?
    A:

    Yes
39. Q:

    Are residents permitted to paint their apartment?
    A:

    Yes, as long as they paint it back to its original color upon move out.
40. Q:

    Will you accept my delivery packages for me?
    A:

    Yes
41. Q:

    Where do I register to vote?
    A:

    Locations vary so please consult www.dcvote.org for more information.
42. SEE MORE QUESTIONS
43. Q:

    How is your property different from the competition?
    A:

    Concrete floors. Location and views. Extended Rooftop terrace.

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